Bill/ Balance Enquiry

Prepaid

• Dial #123# then call.
• An instant message will be delivered to your phone indicating your balance and validity.
• You can also check your balance on Prepaid by dialing 103. A voice response will provide your balance and validity.

Postpaid

• Go to messages
• Type BILL
• Send to 777
• An instant message will be delivered to your phone indicating outstanding bill for the previous month/ period, current usage, credit limit, amount due for payment and available balance.
• The message will also indicate your user group if you are on CUG (Call User Group).

Prepaid recharge

Simply dial *111*recharge pin# Ok or dial 100 and follow the 
instructions.

For the third party recharge dial *112*number*recharge pin#
Ok

Upon recharge a text message will be sent to your phone to
indicate how much is your available balance and access period.

Me2U

Dial *113*pin number*airtime block*receiver’s number# then choose reply/ answer, type 1 to confirm then send

Please call Back
Dial *707*recipient’s number# then press ok.

Emergency

Dial 997 then press Ok. This number connects you to Police service

Family and Friends register

For Prepaid Dial 133 and follow instructions.
For Postpaid Type CMS*number#FF

Family and Friends remove

For Prepaid Dial 133 and follow instructions
For postpaid Type CMS*number#FFT

Call Hold and Call Wait

To activate dial *43# Ok
To cancel dial #43# Ok

Call divert when off or no coverage

To activate dial **62*0888820700#Ok
To check status dial *#62#Ok
To cancel dial *##62#Ok

Call Divert when busy

To activate dial **67*0888820700#Ok
To check status dial *#67#Ok
To cancel dial ##67#Ok

Call Divert for all calls without ringing

To activate dial **21*0888820700#Ok
To check status *#21#Ok
To cancel ##21#Ok

To cancel all Call Diverts

Dial #004#Ok