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With over 200 roaming partners in over 100 countries we are intent on living up to our promise of ensuring that we are “always with you.” Roaming with TNM couldn’t have been more convenient. Now you can take your mobile phone, laptop and data card with you whenever you travel to any of the networks with whom TNM has a roaming agreement. Likewise, visitors to Malawi need not worry about staying connected with their contacts back home. TNM has the capacity to play host to a number of visiting networks. (Click here to see a list of TNM’s list of roaming partners)

**TOPPING UP YOUR HANDSET WHILE ROAMING**

A first for TNM you are now able to top up your mobile phone while in a host nation! You no longer have to worry about having to solely rely on your friends back home to top you up through direct recharge or me2u.  Now you can recharge your phone all by yourself!

POSTPAID ROAMING SERVICE ACTIVATION
What to remember before you go roaming

  1. Make sure that you have contacted your service provider and activated roaming well in advance, at least 2 days prior to departure
  2. For TNM Customers, Roaming is available on both Postpaid and Prepaid Rate Plans. For postpaid customers, the service is available after a deposit of K48,000. However, this deposit may not be required if postpaid customers belong to a corporate account. Secondly a pricing plan and payment history determines whether the service will be activated or not.
  3. If you want to use the internet while roaming make sure that the country you are visiting has TNM Roaming partner with data services.. TNM charges for data roaming in increments of 10KB.
    Click here to see updated Data Tariffs
  4. Make 100% sure what the rates in your destination country would be for making calls, sending SMS and using data (internet).


International Roaming is available for all postpaid customers on request.

Postpaid customers are encouraged to consult their branches / service centers or Account Manager to process Roaming Service Activation

To have this service, a customer MUST have access to dial international numbers (International Direct Dialing (IDD)

We are opening the up the world to you and we are bringing the world closer to our shores!!

TNM’S PRE-PAID ROAMING

If you are able to top-up your phone with recharge vouchers then your phone is a Prepaid Number
All customers on Prepaid are eligible to use their numbers on all networks that TNM has Prepaid Roaming Agreement. Click here for list of all Prepaid Roaming Partners below

PREPAID ROAMING SERVICE ACTIVATION

Prepaid customers do not need to activate roaming on their numbers. The service is activated by default. Therefore there is no need for any configuration on prepaid numbers for activation of the service.
The service is only available on specific networks and in specific countries.
It is advisable that customers have enough credit on their numbers to enjoy the service on these networks

Click here to view a list of our Roaming Partners.

 

 

 

 
   
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