About TNM


Telekom Networks Malawi (TNM) Company number 4029 was the pioneer mobile network in Malawi. Listed on the Malawi stock exchange, it was established in 1995 as a joint venture between Telekom Malaysia and the then government owned Malawi Telecommunications Limited (MTL), In April 2007 Telekom Malaysia sold its 60% majority stake in TNM.

TNM is now wholly Malawian owned.

TNM is a strong brand in Malawi. This strength comes from being the first mobile operator and more especially that it is a Malawian company, with innovative products and services.

Coverage & Technology

Geographically TNM network covers over 74% of Malawi. TNM operates 3.5 generation network enabling advanced high speed broadband multimedia services, in addition to GSM/GPRS/EDGE networks.TNM offers a comprehensive range of prepaid and postpaid services, these include voice and data connectivity. TNM has been a pioneer of many services in Malawi and became the first mobile operator in Malawi to launch 3.5G broadband services in Malawi offering cutting edge services such as video calls, video and music streaming, high speed wireless internet access services.

Mission

Our mission is to be Malawi's premier mobile company of choice, offering best in class mobile telecommunication services to people everywhere."

Premier means best in terms of:

  • Customer value
  • Customer service
  • Employee talent
  • Consistent and predictable growth
  • As Malawi's Premier mobile company we will enable people and businesses to realise their full potential. In doing so, our mobile services will contribute to the growth and development of the Malawi economy.

TNM Values

  • Customers

    We value all our customers and treat them with respect, providing friendly, courteous, knowledgeable and prompt service at all touch points. We never forget that they come to us by choice. We seek and are driven by our customers' feedback. We are committed to direct relationships and outperforming the competition with value and a superior customer experience.

  • Integrity

    We operate with unyielding integrity, obeying all laws and adhering to a stringent code of business conduct. We will not tolerate unethical business conduct by our team members. We will act with integrity and respect towards all.

  • Excellence

    We continually raise our performance to exceed customer and shareholder expectations. We strive to be the best in quality and in everything we do.

  • People

    We are an equal opportunity employer and we value, respect and empower our people.Providing an environment where diverse individuals can develop and are expected to perform to their full potential. Teamwork is key; respecting new viewpoints, diversity, building trust, enhancing communications, and sharing best practices to deliver world-class products and services.

  • Malawian Identity

    We are committed to our roots and our corporate social responsibility, Green or otherwise. We share an infectious sense of mission to make an impact on society and community at large. We reach out to and empower our customers in ways never before possible. Our goal is to develop mobile telecommunication services and offerings that are accessible and within reach of every Malawian. In so doing giving every Malawian the means and ability to reach their full potential and allow them to play a full role in the development of Malawi.

Dr George Partridge

Chairman - PhD

Appointed to the Board on 9th Dec 2016

Hitesh N Anadkat

Vice Chairman - BSc (Hons), MBA

Appointed to the Board on 5th April 2007

John Bizwick

Director

Appointed to the Board on 28th Sept 2016

John M O'neill

Director

Appointed to the Board on 5th April 2007

Damien Kafoteka

Director

Appointed to the Board on 25th August 2011

Elizabeth Mafeni

Director



Dean Lungu

Director

Appointed to the Board on 24th September 2014

Eric Valentine

Chief Technical Officer

Arnold Mbwana

Chief Risk & Audit Officer

Daniel Makata

Chief Officer - Consumer Services

Peter Kadzitche

Chief Financial Officer

Francis Kamphata

Managing Executive (Core & VAS)

Phyllis Manguluti

Managing Executive (Regional Operations)

Christina Mwansa

Managing Executive (Legal & Regulatory)

Wilson Kyumba

Chief Strategy Officer

Mpezenji Gonani

Head of Division (Human Resources)

Vishwajeet Deshmuck

Chief Officer - Enterprise Services

Franklin Moyo

Acting Managing Executive – Billing Services

TNM launched the TNM 2015 Super League at the Civo Stadium with a game between 2014 Season Champions Big Bullets and Silver Strikers.

The launch of the elite football competition in the country, which now pegged at K90 million, was done under the theme ‘Our Players, Our Heroes, Our Pride’ in order to drive home the message that our players deserve nothing but the best.

In line with this theme, the player is the main reason why TNM decided to increase the sponsorship value from K65 million to K90 million. This is meant to build the spirit of motivating the player who is the hero of our beautiful game.

In addition, in the course of the season, TNM will also engage in various activities that will build on this theme of motivating the player.

TNM rolled out its 2015 golfing season when hosted the 2015 Malawi Open from April 10th to April 12th at the Lilongwe Golf Club.

The Malawi Open is an elite golf tournament organized by the Golf Union of Malawi (GUoM) with sponsorship from TNM. Malawi Open is the largest golf tournament in the country staged around the same time as the US Masters.

TNM has been sponsoring the Malawi Open since 2007, remains committed towards development of the sport which provides a platform for business executives to interact and share notes on a wide range of industry and national interest issues.

The 2015 Open championship provides the mobile network and technology company the platform to interact with stakeholders and showcase affordable mobile technology and seamless connectivity it offers to businesses.

TNM has four-year sponsorship agreement with the Blantyre-based Cricket Academy to the tune of K24 million. TNM's sponsorship of the Cricket Academy goes towards equipment, administration of the academy's offices at St Andrews, coach training and running of training clinics for youth in primary and secondary schools across the country.

Despite cricket being regarded as a minority sport in the country, TNM is committed to taking the game of Cricket in Malawi to a whole new level and this is achievable if young cricket talent is harnessed through tailored cricket initiatives such as those run by the Cricket Academy.

“TNM is very passionate in the potential of our school children achieving their dreams in cricket, and are committed to helping them build a solid foundation in the sport,”